Privacy Policy

Effective Date: May 1st 2024

At The Emerald Bull Hair Studio ("we", "us", or "our"), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website located at theemeraldbull.shop (the "Site") to book appointments for our hair salon services ("Services").

By using our Site or booking appointments with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us when using the Site. The types of personal information we may collect include:

Personal Identification Information: Your name, phone number, email address, and physical address.
Payment Information: Payment method details (e.g., credit card information) when you make a payment for our services. This information is securely processed by our payment provider and is not stored by us.
Booking Information: Details related to the appointment such as date and time of the appointment, services requested, and any specific preferences or requests.
Other Information: Any additional information you voluntarily provide, such as special requirements, feedback, or other communication related to your appointments.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To Process Bookings and Appointments: To confirm, schedule, and manage your appointments and ensure the services you requested are provided.
To Communicate with You: To send you appointment reminders, confirmations, updates, and marketing communications (if you have opted in). You can opt out of marketing emails at any time.
To Improve Our Services: To personalize your experience, improve our offerings, and address any feedback or concerns you may have about your experience.
To Process Payments: To securely process any payments for services rendered through our payment provider.
Legal Requirements: To comply with legal obligations, such as keeping financial records for tax purposes or responding to lawful requests from authorities.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes:

Encryption: We use secure socket layer (SSL) encryption technology to protect sensitive information, such as payment details, during transmission over the internet.
Access Controls: Only authorized personnel have access to your personal information, and all such access is limited to the purposes outlined in this Privacy Policy.
Payment Security: We use third-party payment processors to securely handle your payment information, ensuring it is not stored or processed by us directly.

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist in providing our services, such as payment processors, email marketing platforms, and appointment scheduling software. These providers are obligated to protect your information and use it only for the purposes for which we disclose it.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from public authorities, such as a court order or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner as part of the transaction.

5. Third-Party Links

Our Site may contain links to third-party websites for services, promotions, or content not owned or controlled by [Your Salon Name]. This Privacy Policy applies only to the information collected through our Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

6. Your Rights and Choices

Access and Correction: You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete. You can do this by contacting us using the details provided below.
Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link in any email we send or by contacting us directly.
Delete Your Information: You may request that we delete your personal information, subject to any legal or contractual obligations we may have to retain it.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site, track website usage, and analyze trends. Cookies are small files stored on your device that allow us to recognize your preferences and improve our services.

You can control cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.

8. International Data Transfers

If you are located outside of Canada, please be aware that your personal information may be transferred to and processed in Canada. By using our services, you consent to the transfer of your personal data to Canada.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights related to your personal information, please contact us at:

The Emerald Bull Hair Studio

521-C Dundas Street, Woodstock ON N4S 1C3

sarah@theemeraldbull.shop

226-888-5057